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Upgrading your Articulate Online plan

Whether you’re an existing customer who wants a better plan, or a trial customer who wants to convert your trial, upgrading your Articulate Online plan is easy!

Upgrade from a Trial Account:

  1. Compare plans and use the “sign up” link for the plan you’d like to purchase.
  2. Purchase your selected plan from the Articulate Store.
  3. When you get your product activation email, follow the instructions to login to your account and apply your new serial number to complete the upgrade.

Upgrade from a Paid Account:

  1. Compare plans and decide what plan you’d like to purchase.
  2. Contact support and let us know. Please confirm the preferred upgrade date and allow up to 1 business day for processing.
  3. We’ll provide you with a store coupon equal to the unused portion of the month you’ve already paid for.  Note:  With the purchase of an upgraded plan, you will begin a new term of service.
  4. From the compare plans page, use the “sign up” link for the plan you’d like to purchase, and enter your coupon in the Articulate Store.  Be sure to provide the order number or serial number for your existing account in the comments field of the order form.
  5. When you get your product activation email, follow the instructions to login to your account and apply your new serial number to complete the upgrade.
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